Skip to content
375bd App / Slots
YOUR DATA RIGHTS

375bd Privacy Policy: How We Handle Your Information

375bd is committed to handling your personal information with care. This policy explains what data we collect when you use our platform, how we use it, and what choices you have — with access subject to your local law and eligible regions.

  • Account data protection
  • Local payment privacy
  • Your right to review records
  • Clear data retention practice
POLICY POSTURE

What This Privacy Policy Covers and How It Applies

When you open an account on 375bd, we collect the information needed to run your account — your name, contact details, and the records tied to your transactions. When you use a local payment route such as Rocket or Bank Transfer, we receive confirmation data from that payment channel to match your deposit to your account wallet. We do not store your full wallet credentials on our side; the payment processor handles that independently. We collect device and session data — browser type, IP address, session timestamps — to keep your account secure and to understand how the platform is being used. Cookies help us remember your preferences and keep your session active between pages. This policy applies wherever 375bd services are available under local law and eligible regions. If you access the platform from a region where local regulation restricts or governs data handling differently, those local rules may apply alongside this policy. We aim to be clear about what we hold, why we hold it, and how long we keep it. If anything here is unclear, our support route is open for questions.

  • Rocket payment confirmation data

  • Bank Transfer transaction records

  • Account wallet activity logs

  • Session and device data

  • Cookie preference records

POLICY SCOPE

What Falls Inside and Outside This Policy

This policy covers data handled directly by 375bd — your account records, payment confirmations, session logs and communications with our support team. It does not extend to third-party services that have their own independent policies, such as payment processors or game content providers.

  • Account Access

    Login records, password changes, session activity and any account verification steps are covered by this policy. We hold these to keep your account secure and to respond to access queries you raise with us.

  • Transaction Records

    Deposit and withdrawal records linked to Rocket or Bank Transfer are logged in your account history. We receive confirmation data from the payment channel but do not store your wallet PIN or full credentials.

  • Site Content Interaction

    Pages you visit, games you open and session duration are recorded as usage data. This helps us understand how the platform is used and keep the account experience consistent across devices and sessions.

  • Third-Party Services

    Payment processors, game studios and external links operate under their own privacy terms. Once you leave the 375bd platform or interact with a third-party payment gateway, this policy no longer governs that data exchange.

YOUR PRACTICAL RIGHTS

Actions You Can Take Under This Policy

You have several practical options available to you in relation to the data we hold on your account. First, you can review the transaction and session records visible in your signed-in account area at any time — your deposit history, including Rocket and Bank Transfer records, is logged there. If any account detail is incorrect — such as a contact address or name — you can request a correction through our support channel, and we will update it after confirming your identity through the standard account verification steps shown on-screen. If you want to understand what data we hold beyond what is visible in your account, you can send a data inquiry to our support team. Where local law and eligible regions permit, we will provide a summary of the personal data tied to your account. You can also request that we close your account; we will explain the retention period that applies to transaction records before deletion. Every request goes through the same support route — no separate form is needed.

  • Review Your Records

    Open your signed-in account area to see your transaction history, deposit records and session log. Rocket and Bank Transfer deposits appear there with date and status.

  • Correct Account Details

    Contact our support team to update a name, contact detail or address. We verify your identity using the steps shown in your account before making any change.

  • Request Data Inquiry

    Send a data inquiry via our published support route. Where local law and eligible regions allow, we will respond with a summary of the personal data linked to your account.

  • Account Closure Request

    You may request account closure through our support channel. We will inform you of the retention period that applies to your transaction records before any deletion is carried out.

CONTACT ROUTES

How to Reach Us About This Policy

If you have a question about this privacy policy, a data inquiry, or a request to correct your account details, use one of the support routes below. We respond through the same channels we publish on the site — no separate privacy department address is needed. Availability may vary depending on local law and your eligible region.

  • Live Chat

    Open the live chat widget from any page while signed in. Use this for quick questions about what data appears in your account or to start a correction request.

  • Email Support

    Send a detailed inquiry to our published support email address. Include your registered account details so we can locate your records and respond accurately.

  • Account Help Centre

    The help section in your signed-in account area covers common privacy questions, account data steps and how to submit a formal data inquiry through the on-screen form.

DATA HANDLING PRACTICE

How 375bd Manages Data, Cookies and Account Security

We apply consistent data handling practices across account activity, payment records and session data. Cookies are used to keep your session active and to remember display preferences — you can manage cookie settings through your browser at any time. Account security relies on the login and verification steps visible in your account; we do not share your credentials with third parties.

  • Cookie Management

    We use session and preference cookies to keep your account active and the platform consistent between visits. Browser-level cookie controls let you adjust or remove these at any point without needing to contact support.

  • Payment Data Handling

    Rocket and Bank Transfer records are retained as transaction logs in your account. We receive only the confirmation data the payment processor sends — your full wallet credentials stay with the processor, not with us.

  • Data Retention

    We keep account and transaction records for the period required by applicable rules in supported regions. When you request account closure, we explain the retention timeline before any deletion step is taken.

  • Policy Change Notification

    When this policy changes, we update the version date at the top of this page and, where appropriate, notify you through your registered contact detail. Continuing to use the platform after a change means you have seen the updated terms.

POLICY FAQ

Frequently Asked Questions About This Privacy Policy

These questions cover the things most commonly raised about how 375bd collects, uses and protects your data. If your question is not answered here, reach us through the support routes listed on this page.

What personal data does 375bd collect when I open an account?

We collect the details you enter during account creation — name, contact information and any verification details required. We also record session data such as IP address, device type and login timestamps to keep your account secure.

Does 375bd store my Rocket or Bank Transfer wallet credentials?

No. When you make a deposit via Rocket or Bank Transfer, the payment processor handles your wallet credentials independently. We receive only the transaction confirmation needed to credit your account wallet — not your PIN or full wallet details.

Can I see all the data 375bd holds on my account?

Your transaction history, session log and account details are visible in your signed-in account area. For a broader data summary, send a data inquiry through our support channel. Where local law and eligible regions permit, we will respond with what we hold.

How do I correct an error in my account details?

Contact our support team via live chat or email. We will ask you to complete the identity verification steps shown in your account before updating any name, contact or address detail. This protects your account from unauthorised changes.

How long does 375bd keep my account and payment records?

We retain account and transaction records for the period required by applicable rules in the regions where we operate. When you request closure, we explain the applicable retention timeline before any deletion is carried out.

Does this privacy policy apply if I access 375bd from outside Bangladesh?

This policy covers data handled by 375bd wherever the platform is available. Access and data rights depend on your local law and eligible regions. If local rules apply additional or different requirements in your region, those rules sit alongside this policy.